Bharat Petroleum Corporation Limited ("us", "we", or "our") presents the customer Happy Roads (‘Application’) for all their traveling and road side assistance needs (‘Service’).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this Policy. ‘Personal Information’ means any information which you provide to us which personally identifies you, such as your name, email address, or other data which can be reasonably linked to such information by us.
We will not use or share your information with anyone except as described in this Privacy Policy.

Your Consent

By using the Application, you are consenting to our processing of your information as prescribed in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/ hand held device or using your information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the mobile application.

User Provided Information

The Application obtains the Personal Information you provide when you download and access Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.
When you register with us and use the Application, you generally provide (a) your name, date of birth, email address and mobile number; (b) your vehicle details – Vehicle type, vehicle brand, vehicle model, fuel type, vehicle no, Service date, PUC date, Insurance Date.

Use of GPS

When you visit the mobile application, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors determining your current location in order to determine the city you are located within and display a location map. We DO NOT share your current location with other users.
If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application. However, you may not be able to use some of the features offered by the Application that would require an access to your location.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
The Service may contain links to third-party websites. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services which may be linked on our services. We do not endorse or make any representations about third-party websites or services. Our Privacy Policy does not cover the information you choose to provide to or that is collected by these third parties. We strongly encourage you to read such third parties’ privacy policies.


We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, including the use of vault and tokenization services form third party service providers. The third party service providers with respect to our vault and tokenization services and also our payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers). However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and thereby usage in a manner that is inconsistent with this Privacy Policy.
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at